Last updated: 13 September 2024
This Privacy Policy describes how DJ Tristan (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit or make a purchase from www.djtristan.com (the “Site”) or otherwise interact with us through the Services.
By using our Services, you agree to the collection and use of your information as outlined in this Privacy Policy. If you do not agree with these terms, please do not use our Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The revised version will be posted on our Site with an updated “Last Updated” date. Please review this policy periodically to stay informed of any changes.
Information We Collect
We collect personal information to provide and improve our Services, process orders, and maintain communication with you. The types of personal information we collect depend on how you interact with our Site:
Information You Provide Directly
- Contact details: Name, email address, phone number, billing and shipping addresses.
- Order information: Details related to purchases, including order history and payment confirmation.
- Account information: Username, password, and security details.
- Customer support information: Information provided when contacting us for support or inquiries.
Information We Collect Automatically
We collect certain information automatically through cookies and other tracking technologies when you interact with our Site:
- Usage Data: Information about your interactions with the Site, such as IP address, browser type, device information, and browsing behaviour.
Information from Third Parties
We may receive personal information from third parties, such as:
- Payment processors who collect and process payment information (e.g., credit card details).
- Service providers who help operate our Site and provide marketing, shipping, and customer service support.
How We Use Your Information
We use your personal information for the following purposes:
- Order processing and customer support to fulfill your purchases, handle returns or exchanges, and maintain your account.
- Marketing and promotions to send you offers or ads, with your consent.
- Security and fraud prevention to protect the integrity of our Services.
- Legal compliance to meet applicable laws and regulations.
Cookies and Tracking Technologies
We use cookies and similar technologies to provide and improve our Site, track user behaviour, and tailor your experience. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of the Site.
How We Share Your Information
We share personal information with third parties only as necessary to provide our Services:
- Service providers who assist with payment processing, shipping, and analytics.
- Business partners to show you relevant ads or services.
- Legal or regulatory bodies when required by law.
We do not sell personal information to third parties.
Data Security and Retention
We implement reasonable security measures to protect your personal information, but please note that no system is entirely secure. We retain your personal information as long as needed for the purposes outlined in this Privacy Policy or as required by law.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Right to Access: Request a copy of your personal data.
- Right to Delete: Request the deletion of your personal data.
- Right to Correct: Request corrections to inaccurate personal data.
- Right to Object: Object to how your data is processed or used for marketing.
You can exercise these rights by contacting us at [email placeholder].
International Data Transfers
We may transfer and store your information in countries outside your own. We take appropriate steps to ensure that your personal data is protected according to applicable laws.
Children’s Privacy
Our Services are not intended for children under 16, and we do not knowingly collect information from them. If you believe a child has provided us with personal data, please contact us at [email placeholder], and we will promptly delete it.
Contact Us
If you have any questions or concerns regarding our privacy practices, or if you wish to exercise your data rights, please contact us at:
Email: [email protected]
