Merch Store FAQ

To place an order, simply browse through our collection of merchandise and masterclasses, add the items you wish to purchase to your cart, and proceed to checkout. Once you have completed your selections, click the “Check Out” button, and you’ll be guided through a secure payment process.

We accept all major credit and debit cards through Stripe and PayPal. You can also use your PayPal account for fast and secure payments.

Your privacy is important to us. We use Secure Sockets Layer (SSL) encryption to protect your personal data during the checkout process. Rest assured, all information provided during checkout is secure and confidential. For more details, please review our Privacy Policy.

Our products are shipped directly from our trusted suppliers in India. Each item, including our handmade merchandise, is crafted with care and may take between 6 to 20 days to arrive depending on your location. For more specific details, please visit our Shipping & Delivery page.

Shipping costs depend on your location and the items ordered. Exact shipping costs will be calculated during checkout, and all international orders will include tracking information. For more details, please see our Shipping & Delivery page.

Yes, you can cancel your order within 12 hours of placing it. To do so, please contact us with your order number and reason for cancellation. Refunds are processed within 72 hours of cancellation, but it may take additional time for the funds to reflect in your account depending on your bank or payment provider.

If you are not satisfied with your purchase, we offer returns and exchanges on most items. Please visit our Returns & Exchanges page for more information on our policy and how to initiate the process.

For any questions or concerns, you can reach out to us via email at [insert email address], and our team will get back to you within 1-2 business days.