Last updated: 13 September 2024
Welcome to www.djtristan.com (“the Site”). The terms “we”, “us”, and “our” refer to DJ Tristan. By accessing or using our website and services, including purchasing merchandise and digital masterclasses, you agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”). If you do not agree with these terms, you must not use this website or our services.
1. Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least 18 years of age or have obtained the consent of your legal guardian to use this site. Our products, including merchandise and digital masterclasses, are for personal use only and may not be resold or redistributed without our express consent.
You agree not to use our products or services for any illegal or unauthorised purpose, and not to violate any applicable laws or regulations.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. By using this website, you understand that your data (excluding payment information) may be transferred unencrypted over various networks.
You agree not to reproduce, duplicate, sell, or exploit any portion of our services or products without our prior written consent.
3. Products & Services
Our site offers both physical merchandise and digital products such as masterclasses. All descriptions, images, and prices of products are subject to change at any time without notice.
Merchandise
Our merchandise, including apparel, is handmade by our trusted suppliers. Colours and sizes may vary slightly from images on the site. We do not guarantee that your monitor’s display will accurately represent the product’s colours.
Digital Masterclasses
Once purchased, digital masterclasses are accessible via your account. You may not share, redistribute, or resell access to these digital products. Purchases of digital products are final and non-refundable once accessed.
4. Accuracy of Information
We strive to ensure all product information is accurate, but errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to update product information or cancel orders without prior notice.
5. Prices & Payment
All prices are in [Currency] and are subject to change without notice. Payments are processed securely via Stripe and PayPal. You agree to provide accurate payment and account details to facilitate order completion.
6. Shipping & Delivery
For merchandise orders, shipping times vary by region. You can find more detailed information on our Shipping & Delivery page. We are not responsible for delays due to customs or external factors beyond our control.
7. Returns & Exchanges
We offer a 5-day return policy for merchandise, subject to the conditions outlined in our Returns & Exchanges policy. Digital products such as masterclasses are non-refundable once accessed. Please contact us at [email placeholder] if you have any issues with your purchase.
8. User Comments, Feedback, and Submissions
By submitting any content (e.g., reviews, comments) to our site, you grant us the right to use, reproduce, and share your submission for marketing or promotional purposes. We reserve the right to remove or modify any content that violates these Terms or is deemed inappropriate.
9. Intellectual Property
All content, including designs, images, text, and videos available on this website, are the intellectual property of DJ Tristan unless otherwise stated. You may not reproduce, distribute, or commercially exploit any content without prior permission.
10. Privacy
Your submission of personal information through our site is governed by our Privacy Policy, which outlines how we collect, use, and store your data.
11. Termination
We reserve the right to terminate your access to our services if you violate these Terms. You are liable for any outstanding payments or fees up to the date of termination.
12. Governing Law
These Terms and any separate agreements under which we provide you services will be governed by and construed in accordance with the laws of England and Wales.
13. Contact Information
For questions or concerns regarding these Terms & Conditions, please contact us at:
Email: [email protected]
